I only placed 1 order and only 1 order was delivered, even calling the restaurant to verify only 1 order was made and delivered. Seamless showed 2 duplicate orders placed at the exact same time, both as delivered.
The next morning I noticed that I had duplicate charges for this order, as seamless charged me twice for that same order. On 3/13 I placed an order (****************) that was delivered and all was good with it. I've placed multiple orders and had issues with 3 orders order number **************** that order was delivered to the wrong address and the same thing happened with order number **************** and with my third order **************** I received someone else's order and was only a fraction of what I spent food I couldn't use and order number **************** was again delivered to the wrong address i understand there is 2 ************ in our area however ******* refuses to take any responsibility for these issues and will basically tell you you have made to many complaints and all they can do is just use the issue for feedback and cant refund anymore and its unethical to tell a consumer we as a company will only take responsibility and only provide a refund for one mistake we make.when I've contacted grubhub about these orders I was always reminded the issues before this and they refuse to give me my money back for these orders that's not ok we are working class financially struggling consumers how can we not receive what we pay for how can you basically say too bad that's not ok and something needs to be done with this policy especially for people in my situation where you live in a college town and fast food employees are mostly young kids who in fact mess orders up instead of making me feel as if I'm doing something wrong or LYING because I continue to have issues I would like to be compensated for these orders I'm a single parent that struggles financially and this is just wrong and perhaps revisit these rules because they are completely unfair I'm attaching the receipts to my orders Thank you Hi I'm contacting you and submitting this complaint upon grubhub.
0 kommentar(er)
